Product Support Services

Drallim's Technical Support Department

With years of project experience within the Utilities industry, our technical support department has comprehensive knowledge of the electricity, gas, water and telecoms sectors. Our experienced engineers hold Client Contractor National Safety Group (CCNSG) safety passports and have completed confined space training. For work on network distribution systems, our engineers are National Grid Competent Persons..

  • This in-depth knowledge allows us to offer first class product support on all our products and representations:
  • Electrical Transmission and Distribution

    Transformer Monitoring

    MTE HYDROCAL DGA Systems

    Drallim Industries have installed and commissioned numerous Hydrocal DGA Systems across the UK. These systems have been fully integrated into client networks and we offer full after sales support.

    GE Hydran DGA instruments

    Drallim Industries have many years’ experience of supplying, installing, commissioning and servicing GE Hydran units across the British Isles.

    Cable Monitoring

    Drallim’s OILMON System

    Drallim Industries have installed and commissioned OILMON systems around the globe. Our engineers complete all surveys, performance checks, software set-up, system integration, alarm validation, troubleshooting and module replacement. Our support team are on hand to offer after sales advice and we have hosted on-site and classroom based training.

    Cable Testing

    High Voltage Inc.

    Drallim Industries offer calibration and repair services for the entire HV Inc range. We also provide aftersales support and can present on-site or classroom-based training programmes.

    Power Diagnostix

    Drallim Industries are UK & Ireland representatives of the Power Diagnostix range of HV cable diagnostic equipment. With our collaborative engineering expertise we can offer full support of the PDIX range.

    Drallim Industries Limited also offers a full spectrum of cable diagnostics engineering services.

    Water

    Sewer Level Monitoring Systems

    Drallim Industries have installed and commissioned multiple SmartCover sewer level monitoring systems across the UK. Our engineers complete all installation, set-up and configuration activities. Our support team are on hand to offer after sales advice.

    Telecoms

    Network Cable and Waveguide Dehydration & Pressurisation Systems

    Supply of engineers for configuration, installation, commissioning and service of Drallim’s AIRMON & Dehydration systems. This includes performance checks, software set-up, alarm validation, transducer configuration, troubleshooting, module replacement and on-site or classroom based training.

    Gas

    Slamshut Cabinets

    Supply of technical support, service support and training.